Hotel Bantu by Faranda Boutique, a member of Radisson Individuals

The location is perfect. Within walking distance of all the must-see places. The 37-room hotel is beautiful and charming. Giovanny and his team at the front desk were superb, providing excellent recommendations and support to book reservations. Room was excellent in terms of size, comfort (fantastic bed!), and look and feel (great shower!). Elizabeth kept everything nice and shiny. Breakfast was delicious, with many fruits, cereals, bread, great coffee, and the excellent cooking of Jeneicer and her team (Merjory and Deyanira). The famous Arepa de Huevo was scrumptious! Last but not least, the courteous and kind service of German and Ronald made our wedding anniversary celebration a truly memorable one (including a gift of a great basket with fruits and goodies). Definitely, a must come back boutique hotel.

The location of the hotel is perfect physically right in the Centre with Carrera 7 to the left that runs north-south where there are many good restaurants. And Carrera 9 to the right that takes you up to Plaza San Diego and to the La Serrezuela mall with many other good restaurants along that route. Walking along those route felt very safe with a lot of tourists along those routes which are very well lit at night. Due to its location, it’s just away from the noisy areas so that you can get a good night’s rest. All the hotel staff were very hospitable, friendly and very attentive to any requests. The main entrance gate is locked and reception was always there to “buzz” you in and out. The hotel has its colonial architectural structure but room are air conditioned and fitted with the essential modern amenities- good comfortable bed and pillows, modern bathroom fittings with a rainfall shower. Breakfast included some typical Colombian options like egg arepas, empanadas, tequenos. Eggs how you like it are made on request.

This hotel is a clear example of how you treat your customers, to the front door, to the breakfast, Herman is a example of a great server, Laura is amazing very humble waiter. Is the first time using massage services, was kind of skeptic due previous hotel experiences, was the best massage I ever taken wow. Was celebrating my bday and anniversary. The cook Geneise is very gifted also never eat in restaurant hotels due to same bad experience in low quality lousy attention and poignant attitude on the service. They treat us like kings.

The hotel is very nice, located in an old building in the city centre of Cartagena, perfect location close to all attractions. It has a very nice patio and rooms are nicely decorated. It is relatively expensive for Colombian standards, but for European ones it is reasonable.

Gorgeous place to relax and retreat from lovely, lively Cartagena. Great central location but also down a fairly quiet side street so perfect. It’s a bit noisey in that other guests can be heard from your room but easily fixed with ear plugs. Two lovely pools and helpful staff. My only improvement suggestion would be to have either someone behind the bar at the pool or someone to come round and take orders. I had to go downstairs to order a drink which isn’t the end of the world but poolside service would be the icing on the cake. Thanks